Privacy Policy

Last Updated: March 1, 2026

GREENCART LIMITED ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greencart-trends.com (the "Site") and purchase our products. Please read this privacy policy carefully. By using our Site, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Create an account on our Site
• Place an order for our products
• Subscribe to our newsletter
• Contact us with inquiries or feedback
• Participate in promotions or surveys

This information may include:

• Full name
• Email address
• Mailing address and shipping address
• Phone number
• Payment information (processed securely by Stripe — we do not store your full credit card details)
• Order history

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of your visit
• Device identifiers

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Types of cookies we use:

• Essential Cookies: Necessary for the Site to function properly (e.g., shopping cart, login sessions)
• Analytics Cookies: Help us understand how visitors interact with our Site
• Marketing Cookies: Used to deliver relevant advertisements

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and payment processing
• To communicate with you about your orders, products, services, and promotions
• To provide customer support and respond to your inquiries
• To personalize your experience on our Site
• To improve our Site, products, and services
• To send marketing and promotional communications (with your consent)
• To detect and prevent fraud and unauthorized transactions
• To comply with legal obligations

3. How We Share Your Information

We may share your information with third parties only in the following circumstances:

• Payment Processing: We use Stripe to process payments. Your payment information is transmitted directly to Stripe and is subject to Stripe's Privacy Policy.
• Shipping Carriers: We share your shipping address and contact information with our shipping partners to deliver your orders.
• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as email delivery, hosting, and analytics.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data in transit
• Secure payment processing through Stripe (PCI-DSS compliant)
• Regular security assessments and updates
• Access controls and authentication measures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order-related information is retained for a minimum of 7 years for tax and legal compliance purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.
• Data Portability: You can request a copy of your data in a machine-readable format.
• Restriction: You can request that we restrict the processing of your personal information.

To exercise any of these rights, please contact us at support@greencart-trends.com.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by businesses
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your CCPA rights

We do not sell personal information as defined by the CCPA.

8. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

The legal basis for processing your data includes: consent, contractual necessity, legitimate interests, and legal obligations.

9. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under age 16 without verification of parental consent, we will take steps to remove that information.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy policy of every website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

GREENCART LIMITED
United Kingdom
Email: support@greencart-trends.com
Phone: +44 7366 6669757