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Shipping Policy

Last Updated: March 1, 2026

At Greencart Trends, we strive to deliver your orders as quickly and efficiently as possible. Please review our shipping policy below for detailed information about shipping options, costs, and delivery times.

1. Processing Time

All orders are processed within 1-2 business days (Monday through Friday, excluding public holidays) after payment has been confirmed. You will receive a confirmation email with a tracking number once your order has shipped.

During peak shopping periods (holidays, sales events), processing times may be extended by 1-2 additional business days.

2. Domestic Shipping (United States)

We offer the following shipping options for orders within the United States:

Shipping Method Estimated Delivery Cost
Standard Shipping 5-7 business days £9.95 (FREE on orders over £100)
Express Shipping 2-3 business days £19.95
Overnight Shipping 1 business day £29.95

Free Shipping: All domestic orders totaling £100 or more qualify for free standard shipping. This promotion applies automatically at checkout.

3. International Shipping

We currently ship to the following countries:

Region Estimated Delivery Cost
Canada 7-12 business days £14.95
Europe (UK, EU) 10-15 business days £19.95
Australia / Asia Pacific 12-20 business days £24.95
Rest of World 15-25 business days £29.95

4. Customs, Duties, and Taxes

For international orders, please note that customs duties, taxes, and import fees are not included in the product price or shipping cost. These charges are the responsibility of the recipient and are determined by your country's customs office. We recommend contacting your local customs office for more information.

Greencart Trends is not responsible for any delays caused by customs processing.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also track your order by:

Please allow up to 24 hours after receiving your shipping confirmation for the tracking information to be updated by the carrier.

6. Shipping Address

Please ensure that your shipping address is complete and accurate. Greencart Trends is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for reshipping charges.

7. Undeliverable Packages

If a package is returned to us as undeliverable (wrong address, unclaimed, refused delivery), we will contact you to arrange reshipment. Additional shipping charges may apply.

8. Lost or Damaged Packages

If your package appears to be lost or arrives damaged:

We will work with the shipping carrier to file a claim and will either reship your order or issue a full refund.

9. P.O. Boxes and APO/FPO Addresses

We can ship to P.O. Boxes and APO/FPO addresses via standard shipping only. Express and overnight shipping options are not available for these addresses.

10. Contact Us

If you have questions about our shipping policy or need help with your order, please contact us:

GREENCART LIMITED
Email: support@greencart-trends.com
Phone: +44 7366 6669757
Hours: Monday – Friday, 9:00 AM – 6:00 PM GMT